Corys Privacy Policy
Last Updated: 1st May 2026
General
This policy sets out the responsibilities and procedures for how Corys Electrical Limited handles Personal Information, whether collected via our websites or through other means, and how Corys complies with the requirements of the Privacy Act 2020.
"Personal Information" has the same meaning as in the Privacy Act 2020.
"Credit Details" refers to "credit information" as that term is defined in the Credit Reporting Privacy Code 2020.
"We" or "Corys" means Corys Electrical Limited.
This policy replaces all existing policies. We may update this policy from time to time and will post the updated policy on our website.
Collecting Personal Information
Corys collects Personal Information in order to provide our products and services to our customers, including to help us provide better service. We also collect Personal Information where it is required to manage our business relationships with customers and suppliers.
Corys collects contact details of customers, contractors and employees such as name, address, telephone number and email addresses. We also collect identification details where required to help minimise fraud, as well as Credit Details.
We collect most of this information directly from individuals. However, we may collect some Personal Information, including Credit Details, from third parties when a customer applies for credit (for example, from credit reporting bodies).
If we collect your Personal Information indirectly (i.e. from a third party), we will take reasonable steps to make sure you are aware of the fact and purpose of the collection and your rights of access and correction for the Personal Information. We may not notify you if you have already been made aware of these details prior to your Personal Information being provided to us indirectly, or if we believe on reasonable grounds that not notifying you would not prejudice your interests or as otherwise permitted by law.
Where we collect your Personal Information from a third party, this information will only be used by us for the purposes set out in this privacy policy. Your rights set out in this privacy policy apply to this Personal Information, including your rights to access and amend this information.
Use of Personal Information
Corys may use Personal Information for the purposes set out above.
Corys may use Credit Details to:
- assess credit applications, including whether to accept an individual as a guarantor; and
- collect overdue payments.
Corys shares Credit Details and credit eligibility information with credit reporting bodies, including Creditworks Data Solutions Limited and Equifax New Zealand Information Services and Solutions Limited, and with credit providers for the following purposes:
- to assess an individual's application for commercial credit;
- to notify other credit providers of a default by the relevant individual;
- to exchange information with other credit providers as to the status of credit provided by Corys where the relevant individual is in default with credit providers; and
- to assess the relevant individual's credit worthiness.
Disclosure of Personal Information
Corys may disclose Personal Information in order to meet the purposes set out above to the following persons:
- subsidiaries, related entities, and any of our contractors or advisers;
- any third-party service providers (including debt collection agencies or credit assessment service providers);
- government or law enforcement agencies, regulators and legal and professional advisers (whether or not we are legally obliged to disclose such Personal Information); or
- as otherwise permitted by law.
When we disclose your Personal Information to overseas recipients, we ensure that the recipients are required to protect it in a way that provides comparable safeguards to those in the Privacy Act. Personal Information may be stored and processed in New Zealand and overseas, including in Australia and other jurisdictions where our service providers (such as cloud and technology providers) operate.
Our Marketing Activities
Where you have agreed to receive marketing information from us, we may contact you using the details you have provided to share updates about our products and services. For example, customers who join our incentive programmes may receive catalogues and promotional offers.
In some instances, other organisations may send promotional information (such as email newsletters) on our behalf, or we may purchase a contact list from another organisation and send promotional information to those individuals.
If you no longer wish to receive promotional information from Corys, you may remove your name from our mailing list by contacting us at accounts.receivable@corys.co.nz. Please allow up to 28 days for your request to be processed.
Our Website Privacy Practices
We sometimes use cookie technology on our website to provide information and services to visitors. Cookies are pieces of information that a website transfers to your computer's hard drive for record-keeping purposes and are a necessary part of facilitating online transactions.
Most web browsers are set to accept cookies. Cookies help us estimate visitor numbers and determine overall traffic patterns on our website. We do not use cookies to identify individual users or collect additional Personal Information.
You can choose to refuse cookies by adjusting your browser settings and/or deleting them from your hard drive. While cookies are not required to use our website, your user experience may be enhanced by enabling them.
Accessing, Changing and Deleting Your Information
If at any time you wish to request access to, correct Personal Information that is inaccurate or out of date, or request deletion of your Personal Information, please contact us:
- Phone: 09 623 6010
- Mail: Corys Electrical Head Office, Level 1, 63 Normanby Road, Mt Eden, Auckland 1024
- Email: accounts.receivable@corys.co.nz
We will take all reasonable steps to action your request unless we are required to retain the information for legal reasons.
Storage and Security of Personal Information
Corys will take all reasonable steps to keep secure any Personal Information we hold and to keep it accurate and up to date. We will not retain Personal Information for longer than necessary for the purpose for which it was collected.
We also require our employees to respect the confidentiality of any Personal Information held by Corys.
Questions, Concerns or Fraud
If Corys becomes aware of any ongoing concerns or problems regarding our privacy practices, we will take these issues seriously and work to address them.
If you have any questions about this Privacy Policy, or concerns about how your Personal Information has been handled, please contact us using the details above.
You are entitled to make an initial request, extension request, release request, or cancellation request (as defined in the Credit Reporting Privacy Code 2020) to have your Credit Details suppressed if you believe you have been, or are likely to be, the victim of fraud (including identity fraud). To make such a request, please contact us using the details provided above.